Playbook #12Hiring8 min read

How to hire a sales rep without interviewing for two weeks.

To find one genuinely strong salesperson, you need about a hundred applicants. Not ten, not twenty. Most owners hear that number and assume it’s out of reach, or that reading a hundred CVs and sitting through forty interviews would eat a month.

Neither is true. The volume comes from four sources you can switch on every time you hire, and the screening is a one-way audio interview you can get through at your desk. This playbook covers where the applicants come from, how to filter them without losing a week, and what the process does for your reputation as an employer.

Why a hundred

100+applicants for one strong sales hire. In my experience that’s the ratio, because the people who can actually sell are a small share of the people who apply for a sales job.

The traditional process can’t handle that volume: post an ad, read CVs one by one, schedule interviews, sit through thirty or forty conversations, and hope. It takes two weeks and burns you out before you’ve made a decision. So owners cut the funnel short and pick from twenty. The process below is built to handle a hundred or more in a day.

Where the applicants come from

Use all four sources every time you hire, not one or two.

  1. Job platforms

    Indeed, ZipRecruiter and the rest. Spend money here. This is where the bulk comes from.

  2. LinkedIn

    Post the role, share it from your own profile, ask the team to share it. This reaches people who aren't actively looking but would consider it.

  3. Social media

    A boosted post on Instagram and Facebook saying you're hiring. These platforms target by location, age and interests cheaply; a $50 boost reaches thousands of local people who never look at a job board.

  4. Your own list

    Every person who has ever applied to your company, plus the people your hires have recommended. Over the years it grows to thousands. When you hire, you email all of them.

Building the internal list

Every applicant goes on the list, hired or not. On top of that, when someone joins, ask them on their first day for at least five people they believe are talented and smart. Name, email, phone. Add them. Do it with every hire, every year.

When you’re hiring again, one email goes out: we’re hiring, apply or recommend someone who’d be a good fit. Over time this becomes your best source.

The job ad and the company behind it

Most moving company job ads read like they were written by a committee: professional tone, serious language, bullet points nobody finishes. They attract the candidates who respond to that, which is to say the cautious ones. Write with some personality and humour. Make it sound like a place someone would actually want to work. If you can’t write it yourself, pay someone on Fiverr to punch it up; that’s a better use of $50 than more ad budget behind a dull post.

Your website is a hiring tool too

Candidates look you up before they apply. Have a careers page that shows the work, the culture and the team, and keep at least one post on your social feed that shows employees enjoying the job. That helps with hiring, and it helps with customers, who also prefer companies that treat their people well.

Why the CV is a secondary filter

Ask for a CV in the ad. Don’t experiment here; people expect to submit one, so let them. But be honest about what a CV tells you. Mostly it tells you whether the person knows how to write a CV. The best closer you’ll ever hire might have the worst resume you’ve seen, and the polished LinkedIn profile might not be able to sell at all.

On top of that, you can only interview thirty or forty people in person, and even that is a huge amount of time. So the CV stays, but it stops being the gate. The gate is their voice.

The one-way audio screen

When an application comes in, every single applicant gets an email with the next step: a short one-way interview on a platform like VideoAsk, where they answer four or five recorded questions in their own time. Not everyone will do it. Expect somewhere between half and seventy percent to complete it, and that’s fine.

Applicant email, sent to everyone

Hi {NAME},

Thanks for applying for the sales role at {COMPANY}.

The first step is a short one-way interview: a few questions you answer by recording your voice, whenever suits you. It takes about ten minutes and you can re-record any answer.

Here's the link: {LINK}

Looking forward to hearing from you.

{YOUR NAME}

Set the screen up as a short menu rather than a wall of questions. Record a brief intro on your phone covering your mission and who you are as a company, then give them buttons.

  1. More about the position

    A short video on what the role is, what a day looks like and what you expect.

  2. How the selection process works

    Lay out the steps so they know what's coming. Being open about it builds trust before you've met.

  3. Meet the team

    A quick, unpolished look at the people and the culture. Phone footage is better than a produced video here; it reads as real.

  4. Get started

    Four or five questions, answered in audio. Let them re-record as often as they like.

Audio, not video

At this stage you want to hear how someone talks. That’s all. Asking for video adds a barrier: people worry about how they look, get nervous, and your completion rate drops. Audio with unlimited re-recording keeps the door as wide as possible, and you want as many submissions as you can get.

Make the questions hard enough to show who can think on their feet, but interesting enough that answering them is enjoyable. Standard interview questions tell you nothing here. You’re looking for personality, problem-solving and how someone communicates under a little pressure.

Getting through 200 in a morning

You don’t need to listen to every answer from every applicant. Play the first one. If it isn’t there, move on. Most people show you within the first question whether they have it. At that pace, 200 submissions take under three hours.

  1. Screen all submissions, pick 15

    First answer only unless it's promising. While submissions come in, read the CVs and note your top 10 to 15 on paper.

  2. Chase the CV picks who haven't submitted

    Some strong candidates need a nudge. Call them, explain the process, ask them to complete it. You're getting every drop out of the pool.

  3. 15 get a 30-minute video call

    Dig deeper, ask follow-ups, see whether the energy on camera matches what you heard in the audio.

  4. 5 come into the office

    Your final round. By now you've seen each of these people three different ways.

The hiring process goes from two weeks to roughly a day of work. And you’ll be surprised how often someone you’d have passed over on the CV turns out to be the best talker in the pool. Those are the people the job market keeps overlooking, and when you give them a chance they tend to prove you right.

You usually know within the first answer. Let the process reflect that.

The 99 who didn't get the job

Think about the experience of everyone you didn’t hire. They watched your intro, heard your mission, got a clear explanation of the steps, and were treated with respect at every one of them. They will talk about that. And the next time you email the list to say you’re hiring a dispatcher, they’ll be the ones recommending someone.

The usual experience

Applied. Heard nothing.

No reply, no explanation of the process, no sense of who the company is. Every one of those people now has an opinion of you, and it isn’t good.

This process

Applied. Met the company. Knew where they stood.

Even the people who didn’t get the job come away with a clear picture of you and a reason to apply again or send a friend. That reputation compounds every time you hire.

The same tool collects testimonials

Once the one-way interview is set up, the same platform works for customer video testimonials: a link after the move, a 30-second review recorded on their phone. Most won’t do it, but the ones who do are worth the effort. More on that in the reviews playbook.

Mistakes to avoid

  1. Skipping the CV

    People expect to submit one. Collect it and use it as a secondary filter, not as the gate.

  2. Asking for video answers

    Audio only at this stage. Video is a barrier that costs you completions.

  3. Over-producing your intro videos

    Record them on your phone and keep them natural. Polished corporate video reads as fake.

  4. Not calling your top CV picks

    A quick call explaining the process can be the difference between missing your best hire and finding them.

The short version

  • You need 100+ applicants to find one strong sales rep. Use all four sources: job platforms, LinkedIn, boosted social posts, and your own list.
  • Build the list from every applicant ever, plus five names from each new hire on day one. Email all of them whenever you hire.
  • Write the job ad with personality. A dull ad attracts cautious candidates.
  • Collect CVs, but treat them as a secondary filter. The gate is a one-way audio interview of four or five questions, with re-recording allowed.
  • Audio, not video. Video drops your completion rate.
  • Listen to the first answer and move on if it isn't there. 200 submissions take under three hours. Pick 15 for a video call, then 5 for the office.
  • Call your top CV picks who haven't submitted yet.
  • Treat the people you don't hire well. They talk, and they're your next recommendations.

Not ready for a diagnostic? Read this month’s Playbook.

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